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SHIPPING CHARGES

Shipping charges are determined based on the weight and dimensions of the product(s) purchased, as well as the destination. We take care to ensure your items are securely packaged and delivered safely to your door.​​ 

RETURN POLICY

​Return policy for all items other than Wall Art:

 

All items except for wall art are eligible for a 30-day, no-questions-asked refund.​To process a return, please ship the product back to the following address using a carrier of your choice:
 

ScentiTerra LLC
1100 Bellevue Way NE STE 8A
PMB 685

Bellevue, WA 98044

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Make sure to include your name, order number, and contact information in the return box.  We will process your refund to the form of payment used to purchase the item(s) shortly after receiving the returned item, and notify you via the contact information that you provide.

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  • Return policy for Wall Art:

 

Wall art returns are accepted in the event of damage during shipping or other defect.  To initiate a wall art return, please contact us prior to shipping the purchase back. In our message, please include your order details including the date of purchase and the reason for your return request.

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We value your satisfaction and aim to make your shopping experience with us seamless and enjoyable. Thank you for choosing ScentiTerra!

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